Branislav Ivanovic hit the winner on Chelsea’s last visit to Villa ParkKick-off: 12.45pm, Saturday 2 April 2016Referee: Neil Swarbrick (Preston, Lancashire)Match in a nutshell: Chelsea will be confident of claiming three points to narrow the gap on the European places when they visit rock-bottom Aston Villa.Five key battles: Including Cesar Azpilicueta v Carles Gil Injuries and suspensionsASTON VILLARuled out: Jordan Amavi (knee), Libor Kozak (ankle), Gabby Agbonlahor (club suspension).Fitness tests: Adama Traore (foot), Jack Grealish (ankle).CHELSEARuled out: Eden Hazard (thigh), Kurt Zouma (knee), Diego Costa (suspended).Fitness tests: Willian (match fitness), Oscar (match fitness). Possible line-upsAston Villa: Guzan; Hutton, Richards, Clark, Cissokho; Westwood, Gueye; Gil, Veretout, Ayew; Gestede.Subs from: Bunn, Bacuna, Lescott, Okore, Richardson, Lyden, Sanchez, Green, Grealish, Traore, Sinclair, Davis.Chelsea: Courtois; Ivanovic, Cahill, Terry, Azpilicueta; Mikel, Loftus-Cheek; Pedro, Fabregas, Kenedy; Traore. Subs from: Begovic, Amelia, Aina, Miazga, Clarke-Salter, Baba, Matic, Willian, Oscar, Pato, Remy, Falcao. Vital statisticsForm guide – last five league matchesAston Villa total: L L L L L (0 points)Home: L L L W D (4 points)Chelsea total: D D W W W (11 points)Away: W W D W W (13 points)Top scorers – all competitionsAston Villa: Gestede 6, Sinclair 6; Ayew 5; Gil 2, Richards 2; Agbonlahor 1, Bacuna 1, Bennett 1, Clark 1, Grealish 1, Gueye 1, Lescott 1, Traore 1.Chelsea: Costa 15; Willian 10; Oscar 8; Fabregas 5, Pedro 5; Traore 4; Cahill 3, Ramires 3, Remy 3; Azpilicueta 2, Hazard 2, Ivanovic 2, Kenedy 2, Zouma 2; Falcao 1, Loftus-Cheek 1, Matic 1, Mikel 1, Terry 1.Last five meetings17 October 2015: Chelsea 2 Aston Villa 07 February 2015: Aston Villa 1 Chelsea 227 September 2014: Chelsea 3 Aston Villa 015 March 2014: Aston Villa 1 Chelsea 021 August 2013: Chelsea 2 Aston Villa 1Aston Villa 1 win, Chelsea 4 wins, 0 drawsFollow West London Sport on TwitterFind us on Facebook
25 October 2013 While South Africa and Brazil’s political and business relations are solidly grounded, there is huge untapped potential in trade and investment between the two countries, says Deputy Trade and Industry Minister Elizabeth Thabethe. Thabethe was addressing local and South African business people during a seminar in Sao Paulo on Tuesday as part of a five-day mission to Brazil organised by the Department of Trade and Industry (DTI). “Both Brazil and South Africa have globally competitive expertise and products in a range of value-adding sectors which we are sharing with global trading partners, but not necessarily yet with each other,” Thabethe said. “As such we are keen to further enhance bilateral trade by also looking at developing complementarities and increasing bilateral sales of value-added goods. It is in the area of value added trade where substantial returns can be found.” Thabethe was accompanied by a delegation of South African business people on her mission to the cities of Sao Paulo, Belo Horizonte and Curitiba, which began on Monday and was due to end on Friday. Thabethe told the Brazilian business delegates on Tuesday that South Africa was not only a vibrant and growing economy, but also a unique base for doing business on the African continent. “South Africa has well developed infrastructure and telecommunications as well as a strong banking and financial systems. In addition, South African companies have developed skills and expertise in operating on the continent, while our financial institutions are experienced in funding projects and operations in various African countries.” Africa is one of the fast growing regions in the world, Thabethe said, with a young population of close to one-billion people constituting the new frontier in consumer growth. South Africa’s ambassador to Brazil, Mphakama Mbete, told the forum that “virtually all business activities in South Africa are open to international investors and foreign investments, and they are treated in the same way as domestic investments. “In this regard there are various incentives such as export initiative programmes, tax allowances and trade regulations. This situation provides for a predictable and safe investment environment in South Africa,” Mbete said. SAinfo reporter
Share Facebook Twitter Google + LinkedIn Pinterest Dale Minyo talks with Bill Apple at the Apple Farm Service covington location.Dale Minyo stopped by Apple Farm Service, Inc. in Covington this week for the first of four open houses to help them celebrate 60 years of service. To commemorate the occasion, the dealership has opened a new store in Mechanicsburg, revamped the website and is having a Customer Appreciation Days sale on parts at their four locations through Feb. 27.“Because it is our 60th anniversary and we added another store location on 29 outside of Mechanicsburg, we decided to clean out the shop and have our factory reps on hand just to commemorate our 60th year in business. Stop by, we are serving cheesy potatoes and chicken,” said Bill Apple. “We have open houses going in all four of our stores.”The Mechanicsburg location open house is on Feb. 22 and the Botkins location open house is on Feb. 25. Apple Farm Service is also busy with winter service work this time of year, particularly for planters. Apple said items that can help cut costs are getting attention right now.“Guys have the equipment they need for several years but they are looking for things that can save them money like precision agricultural tools to reduce seed, fertilizer and other inputs,” Apple said. “Self propelled sprayers have been a big seller and there are a lot of used ones out now too.”
Changing customers, changing business modelsInherent with these technologies is significant changes in the relationship between service providers, vendors, and customers as a consequence of changing customer habits and business models.Perhaps one of the most evident will be the extended duration of the relationship, such as with those who purchase connected home products such as refrigerators and washing machines that may have a lifespan of 10-15 years. Ovum believes that it will be integral to this relationship to create a customer experience that feels effortless despite the complex mesh of artificial intelligence, IoT, media processing, edge computing, payments and security technologies in action behind the scenes.In particular, Ovum positions the home as the crucible of digital innovation. For example, although interactive audio speakers such as Amazon Echo and Google Home will account for only 192 million of the 4 billion smart home devices in use in 2021, their role for the augmented customer will be pivotal, heavily influencing how people use voice control, virtual assistants, and ambient computing, both in the home and beyond.The responsibility to protect customer well-beingThe protection of consumers with growth in technological innovation also cannot be understated. With growing power will come growing responsibility. The challenge of meeting the demands of the augmented customer will lead to a growing concentration of power into a handful of global consumer technology firms.According to Ovum, as consumers entrust more aspects of their lives to these technology firms, companies must not only defend against hacking, cyber-bullying, and other negative outcomes, but seek competitive advantage by protecting their users’ personal data, privacy, and overall digital well-being.Sage advice, since it was only last week that we saw a lawsuit filed in Chicago accusing the makers of Bose headphones of using an app to collect the listening habits of its customers and provide that information to third parties—all without the knowledge and permission of the users.Some of the challenges of future tech in a changing consumer landscape will extend to the ethics and laws underpinning the technological innovations. Already we’ve seen ethicists deliberating on the impact of robotic design, artificial intelligence, and self-driving cars. It’s foreseeable that the augmented customer will face considerable challenges, and it’s only good planning and practice that will resolve them. Tags:#Amazon#Apple#AR#Future Tech#Google#home innovation#Ovum#VR#wearables Related Posts Follow the Puck A report released this week by global research and consulting firm Ovum has explored the changing identity of the customer in the digital age with the emergence of what they term the “Augmented Customer” — an interconnectedness between customers, retailers, and technology.“With the number of connected smart devices expected to double thanks to advancements in smart home, virtual reality (VR), augmented reality (AR) and wearable technology, customer behavior is going to change and organizations need to be prepared,” says Rob Gallagher, research director of the consumer services group for Ovum. “It starts with evaluating their business models and meeting changing customer expectations. Service providers, in particular, should be investing in content, convenience, and comfort – in the form of data and privacy protection – for their customers.”See also: Smart home technology adoption sees “big uptick” says new studyUnderpinning this growth is a number of key trends.Ovum predicts that by 2021, annual growth in the number of smartphones sold will have slowed from 30 percent in 2014 to a mere 3 percent in 2020, compelling companies like Apple, Samsung and others to drive innovation in the smart home, VR, and other emerging technologies that can provide new, more immersive, more personal, and more human-like experiences.As customers move away from mobile tech to more immersive, personalized experiences, Ovum believes that key technologies will integrate and interconnect, in particular, digital audio and visual tech; VR; AR; creativity tools; social messaging; virtual assistants; smart hubs and personal devices that are led by smartphones by amplified by wearables. Cate Lawrence Why IoT Apps are Eating Device Interfaces Internet of Things Makes it Easier to Steal You… Small Business Cybersecurity Threats and How to…
Get the Free eBook! Want to master cold calling? Download my free eBook! Many would have you believe that cold calling is dead, but the successful have no fear of the phone; they use it to outproduce their competitors. Download Now Let’s correct the record here about commissions.Let’s assume that the critics are correct, and that salespeople who are paid commissions will be motivated to win more business, whatever the cost. Even though many people are not really money motivated, let’s pretend for a moment that every salesperson is, and that they will really do whatever it takes to win business and collect their rewards.That settled, let’s look at what might happen.First, the salesperson who wants to make more money will have to create opportunities. Opportunities are generally generated by prospecting, and the primary method for setting the appointments and gaining the commitment for time is cold calling. And like that, we just found out that a lot of people have just bowed out of the “whatever it takes” proposition in the above paragraph.Second, they would have to do well enough in front of the client during their interactions to actually be preferred over their competitors, all of whom (in this scenario) are equally money motivated.So how does one create a preference? Is it by being self-oriented, pushy, smarmy, and aggressive? Is it by selling the client something that they really don’t need or from which they will receive no benefit? The answer is a resounding “No!” This is a recipe for losing deals, not winning them.You create a preference by being consultative, and for working to be a trusted advisor, a recipe with only two ingredients: 1: trust (the foundation of all relationships, including commercial relationships), and 2: advice (the business acumen and situational knowledge that allows one to provide advice, also now popularly described as “insights”). A self-orientation will end your chances at winning an opportunity as fast as almost anything else. A lack of business acumen will make you irrelevant, and will remove almost all possibility of winning.If one were to want money, their behaviors would have to serve that outcome, and successful salespeople have long known how to sell in a way that allows them to win, to serve their clients, and to make money.Why We Pay CommissionsThe reason we pay commissions is because the variation in results allows for a variation in compensation, with those who want more money and have the ability to generate more sales being paid for doing so, and with those who are only half as motivated or half as effective to be paid appropriately for the results they produce.Treating two groups with widely different results the same is to mistreat both groups, with one being paid too little, and the other being paid too much.Truth be told, we are really commission only salespeople, being paid only for the value we create, what we believe we are worth, and our ability to find the people who see that same value.
About the authorPaul VegasShare the loveHave your say Brighton midfielder Steven Alzate withdrawn from Colombia U23 squadby Paul Vegas19 days agoSend to a friendShare the loveBrighton midfielder Steven Alzate has been withdrawn from international duty for Colombia.Colombia have agreed the versatile Alzate, who was called into their under-23 squad for two friendly matches against Peru in Lima, should remain with Albion for treatment on a minor injury.Alzate, who signed a new contract on Friday, came off in the 88th minute in the 3-0 win over Spurs yesterday. Alireza Jahanbakhsh is also out of Iran’s squad due to injury.
TagsTransfersAbout the authorPaul VegasShare the loveHave your say Southampton want transfer guru to replace Ross Wilsonby Paul Vegas10 days agoSend to a friendShare the loveSouthampton will seek to replace Ross Wilson after his departure for Rangers.Wilson, who had been director of football operations at St Mary’s, has officially left Saints to head north of the border after four years on the south coast and is expected to take up a similar role at Ibrox. The Daily Echo says Saints are comfortable with the structure they have and the personnel leading the other areas of the club, but feel they need a proven expert in player trading.There is clearly much work to be done to the squad to restore Saints to a team regularly battling for the top ten, starting with shifting on a large amount of deadwood while also trying to bring in enough quality within their budget to improve.Saints remain committed to manager Ralph Hasenhuttl and are fully bought into his plans and vision for the squad and are now seeking the right person to deliver for him.
Twitter/@asibo_Jim Harbaugh worked very hard to recruit De La Salle High School teammates Devin Asiasi and Boss Tagaloa this winter. Only one of the two blue-chip teammates, Asiasi, wound up signing with the Wolverines, but the two remain extremely close. Asiasi is set to head to UM, while Tagaloa will play at UCLA, and as their football paths diverge, Asiasi posted a very cool note about their friendship on Twitter.pic.twitter.com/CuyWCg2ZNo— Devin Asiasi (@asibo_) June 18, 2016 We’re sure the two would have liked to play together at the next level, but they both found the schools that are right for them as individuals. That is even more important.MORE FROM COLLEGE SPUN:The 10 Most Aggressive Fan Bases In CFBIn Photos: Golfer Paige SpiranacESPN Makes Decision On Dick Vitale