It was just a year ago at Dell EMC world that we launched the Dell EMC Heroes Program. This program was designed to give Dell EMC and Partner Systems Engineers a physical and virtual community, while keeping their technical training current and relevant.Today we celebrated our first full year of events at the Heroes Reception during the Global Partner Summit at Dell Technologies World.We brought together over 300 partners representing NA, LATAM, APJ, and EMEA and celebrated this incredible program which has held technical training sessions all around the world. From Melbourne, Australia to Doha, Qatar all the way to Johannesburg, South Africa and up to Calgary, Canada – there is no point on the globe that we have left untouched.Heroes Exchange Events bring up-to-date and relevant information about Dell EMC products, solutions and services right to our Partners who are our Heroes! In this forum, they can take their technical development to the next level and stand out among their peers.Our technical events have a twist. We aim to make the experience memorable and exciting for our Partners and so we work hard to ensure that the classroom is a fun and engaging place. After the training, our Partners have had the opportunity to go wine-tasting, go-carting, Porsche-driving, learn about football teams like the Dallas Cowboys, and much more! In these post-training activities, partners can network with each other and our Dell EMC SEs, which strengthens our community as Partner SEs and Dell SEs go to market together to serve our mutual customers.We were joined by Cheryl Cook (SVP Global Channel Marketing) and Joyce Mullen (President, Global Channel, OEM and IOT Solutions) who spoke about the need for the Heroes Program for our Partner SEs. Cheryl thanked our partners for being on the frontlines and representing Dell EMC in the market place. Joyce highlighted that our partners are at the leading edge of educating customers and helping them understand the business value of IT which is essential the success of the business and our partners. We also heard from KC Choi (SVP Global Enterprise Presales) on the importance of going to market jointly with our partners. Partners can use our customer solution centers like their own to host customers and educate them.Lagasse’s Stadium at the Palazzo Hotel is the perfect venue for us to come together and celebrate the year of Heroes success. At this Global Partner Summit, our partners have heard key solutions announcements at mainstage and technical sessions and the Heroes reception is a great forum to cap off the week and reinforce the learning.At this reception we recognized Robert Vargas of Green Services and Solutions (Bogota, Colombia) who were able to displace Sun, Oracle, HP ProLiant for their customer Alkosta (retail industry) by installing PowerEdge, Unity All Flash systems, and Data Domain resulting in energy savings, 75 percent footprint reduction and being Cloud-ready. We also recognized our frequent Heroes guests Manuel Morillo from Arrow (Madrid), Marcin Bednarski and Michal Pytlak from ENUE (Warsaw), and Juan Manuel Lopez from IPM (Madrid).As Dell Technologies World comes to a close, we want to remind you that Q2 is just getting started, and we will be holding many more Heroes Exchange events, more than doubling the numbers in APJ, NAM and LATAM. The Heroes Program is a foundational program that prepares our Partner SEs to represent Dell Technologies as best as possible to customers around the world, but it takes YOUR participation for the Heroes program to be successful!If you are a Dell EMC or Partner SE, please join our LinkedIn Group. If you have attended a Heroes event please share your photos on Social Media – #DellEMCHeroes
When you are standing in the data center manually updating another server, do you ever wonder “They have driverless cars and artificial intelligence, why am I still doing IT management manually? There has to be a better way.”?Did you know that up to 75% of downtime is caused by manual and disconnected IT processes? Additionally, many IT organizations are dealing with increased workloads and reduced budgets.These factors make it critical for IT professionals to work smarter. You need a tool that can deliver better results with less time and fewer steps, so you have the time and energy to drive business goals and manage complex IT infrastructure.At Dell Technologies, we believe an intuitive infrastructure management tool should be part of the value we deliver. Introducing our secret weapon: the latest version of Dell EMC OpenManage Enterprise. It is designed to take the complexity out of IT infrastructure management.Dell EMC OpenManage Enterprise 3 key pillarsSimplifyIntuitive user interface: The console offers a modern HTML5 GUI and deploys as a virtual appliance for VMware ESXi™, Microsoft® Hyper-V, and KVM environments. With elastic search technology, OpenManage Enterprise is intuitive. It requires less training efforts and new employees can learn the console in no time.Innovative plugin architecture is another exciting new feature. OpenManage Enterprise adds plugin extensibility with a new plugin dashboard. Through the same interface, plugins can be easily installed, updated and disabled. The first plugin will be OpenManage Enterprise – Power Manager. No more roaming through different management appliances just to complete essential tasks. “It’s so easy to be overwhelmed by too many features or too much functionality in a management console. Dell EMC OpenManage FlexSelect is a pretty smart approach to making IT management easy for customers.” notes Matt Kimball, Senior Analyst at Moor Insights and Strategy.UnifyOne-to-many: OpenManage Enterprise is a one-to-many systems management console for the data center. With one single tool, you can manage up to 8,000 devices regardless of form factors, such as Dell EMC PowerEdge racks, towers, modular servers, or newly added support for PowerVault MD and ME Storage systems.In addition, it allows you to monitor third party infrastructure within the same console. Two birds with one stone. Did I mention it allows you to manage devices remotely as well?AutomateAutomate lifecycle management activities: In addition to the user interface benefits mentioned above, OpenManage Enterprise delivers value through automation. It saves you time and reduces the risks of costly human error and IT downtime.See how OpenManage Enterprise helps you not only to complete critical management tasks, but complete them better.Hands-free discovery and deployment: Once a known services tag is discovered on the network, OpenManage Enterprise can automatically deploy the system using a predefined template. The template setup is simple. You can clone it from an existing server/chassis or follow the simple menu driven template creation or editing guide. Why would you still deploy servers manually?Comprehensive updates: It is critical to ensure your infrastructure is up to date. OpenManage Enterprise streamlines the update processes for you. From matching inventory with the latest updates on DellEMC.com, to downloading and streamlining updates, you can manage all these tasks with the menu driven setup feature. It allows you to streamline updates on demand or schedule for later.Configuration drift compliance monitor: Data center security is always the priority. OpenManage Enterprise enables you to set up and monitor individual servers or groups of servers for compliance and receive notification of deviations.Customized Reports: To further enhance your server lifecycle management journey, OpenManage Enterprise enables you to build and design customized reports that align with your unique business processes. For example, one of the most common headaches IT professionals face is locating NIC cards when a vendor issues a recall. Customizable reports provide you the detailed information on the servers that are using the recalled NIC cards.I revealed my secret on how the latest version of OpenManage Enterprise can help you get better results while saving time and effort. While Dell EMC OpenManage Enterprise handles all the complicated administrative tasks for you, you can focus on critical decision making. Are you with me? Work smarter, not harder.To learn more about OpenManage Enterprise and stay up to date on all the new capabilities Dell EMC is bringing to market, follow us on twitter @DellEMCServers or visit dell.com/openmanage The causes and costs of data center system downtime: Advisory Board Q&A, Stephen J. Bigelow, Senior Technology Editor Dell EMC OpenManage Enterprise 3.2 will be announced in Dell Technology World 2019 in Las Vegas, NV. The release to web date is June 2019 The first plugin will be OpenManage Enterprise – Power Manager which will be released in July 2019 Accelerating it transformation through intelligent automation in server infrastructure, by Matt Kimball, Moor Insights & Strategy, September 2017  PowerVault MD and ME Storage systems support will be available in OpenManage Enterprise 3.2 Service tag is a unique identifier for each device. This new feature of auto deploy by services tags will be available on OpenManage Enterprise 3.2 release
This is one in our series, Meet the Women of the Dell Technologies Partner Program, which provides insight into what drives the inspiring women of the Dell Technologies channel. Missed the first posts? Catch up here.Meet Beth Villalpando – Director, NA Distribution and NSP MarketingWhat is your current role/area of responsibility, and how long have you worked with the channel partner community?I am Director of Marketing for North America, specifically focused on Distribution and the NSP business. I am responsible for the creation and execution of collaborative marketing programs aligned to Dell Technologies and NSP and distribution partners strategic objectives. Prior to my current role, I was responsible for the go-to-market strategy and execution for Dell’s distribution business, resulting in rapid high double-digit growth year after year. I bring more than 36 years of IT Channel experience to my current role, learning and growing from career experience with IBM, a solution provider reseller, Compaq/HP, and now Dell Technologies, where I have been for the last 10 years.What are your goals for your company’s channel business over the next year?Our purpose is to create technologies that drive human progress. A responsible and inclusive business unleashes innovation, and one that builds trust with our channel partners and their customers. Channel partners extend the Dell Technology reach, enabling our customers to transform faster in the digital world.Outside of your family, please name a woman you admire and why?I’m fortunate to be surrounded by amazing women – in my career and at home. Over the last few years, one of my best friends was brave enough to make some tough decisions and start a path to transform her own life. She was brave, thoughtful, determined, and at this point in the journey – she’s incredibly peaceful and happy. I really admire her courage.What advice would you give to other women in the industry? Or men?Working in IT and the Channel makes for a great career. I’ve been fortunate to have worked for a solution provider and for several manufacturers; in finance, marketing and sales roles. I have always really enjoyed working with and learning from solution providers and distributors. This IT world used to be reinvented and advanced every 4-5 years. Now we see material changes every 2-3 years. So, my advice would be this: Take advantage of all the opportunities and experiences this business offers. Embrace change, because every change brings new opportunities, new challenges, and new people to learn from.Please share some words to live by that have helped you throughout your career.“Team” has always been my mantra. Surround yourself with quality team members, who you can learn from, trust, and more forward with. It’s very rewarding to celebrate the hard work on a project – or, longer term, building a business – when you can share the success with others.What do you do for fun outside of Dell Technologies? Quality family time is top priority. After that, my guilty pleasure is studying and collecting exotic gemstones. I probably could have retired by now if I had a different hobby, but it’s fun to hunt for a rare gem.Beth and her son by the Columbia River (Oregon).With Dell Technologies’ Holly Delgado at a partner event.
Over the last few months, most of us have been getting reacquainted with our PCs at home. We know that having the right PC, complemented by the perfect monitor and accessories, can empower you to accomplish anything you throw at it: the power to create, work, play and communicate without limits.After unveiling our newest XPS notebooks in May, it’s no surprise that we’re bringing that same power and style to our new XPS Desktop – adding to our award-winning XPS family in stride, and just in time to meet the new S-Series monitors.Meet the new XPS Desktop, designed with power and purposeRedesigned from the ground up, the XPS Desktop returns as the most powerful XPS system ever built. Powered by the latest 10th Gen Intel® Core™ (up to i9K) Processors and up to NVIDIA® GeForce® RTX 2070 SUPER™ graphics, it’s equipped with high-end performance features to fuel hardware intensive tasks, creative workflows, gaming and virtual reality.The new XPS Desktop packs amazing performance into an even smaller form factor than previous generations (19L vs. 24L) and offers plenty of expandability options with a tool-less chassis, so you can continue to improve your PC over time. It includes up to a 500W power supply to support up to 225W graphics, four storage bays and three expansion slots — a solid base for future computing needs. Our engineers designed this system to maximize performance and airflow from the open architecture. Thermals are enhanced with voltage regulator cooling, strategic venting placement and high RPM fans to maintain adequate airflow.Designed and validated for hobbyist content creators as part of NVIDIA’s RTX Studio program and backed by NVIDIA Studio drivers, the XPS Desktop delivers the performance and reliability you need to bring any at home creative project to life. To make the selection process easy, configurations labeled as “Creator Edition” have been carefully chosen for those who aspire to cultivate their digital content creation skills – whether that be in photography, graphic design, music production or beyond.Taking cues from fan favorite design elements of the new XPS 13, XPS 15 and XPS 17, the XPS Desktop features a modern and minimalist design in either Mineral White or Night Sky colors that fits perfectly into any home or office environment.Enhance your home entertainment experience with the new S-series monitorsWe’re introducing new S-series monitors featuring a sleek, new design in Platinum Silver. Whether you are streaming your favorite shows, leisurely gaming or complementing your home office setup, these monitors are available in sizes from 27” to 32” with integrated speakers, 99% sRGB color coverage and AMD FreeSync™ technology.Enjoy sharp and immersive visuals with the Dell 32 Curved 4K Monitor (S3221QS), which comes equipped with dual 5W speakers tuned for an enhanced audio-video experience. And for those looking to elevate their creative experiences at home, the Dell 27 4K Monitor (S2721QS) and Dell 27 QHD Monitor (S2721DS) feature IPS technology for vibrant colors across any angle.Finally – and for the first time ever – Dell Premium Panel Exchange¹ is now available on the new S-series monitors during the limited hardware warranty period² to ensure bright pixels do not distract from your viewing experience.Comprehensive support for your Dell PC ecosystemProviding the best entertainment or office set-up doesn’t stop at the hardware—here are the software, support and services that complete the Dell experience.Dell Migrate, a new, simple, do-it-yourself tool from Dell Technologies Services, moves important and hard to replace data and files from any Windows 8 PC to your new Dell device—so you can get up and running fast. With the automated tool, customers can prioritize and move files with ease.Dell Technologies offers 24×7 phone support, automated issues detection and onsite service after remote diagnosis³. Learn more about Dell Premium Support Plus and our additional services here.With Dell Mobile Connect, you can seamlessly integrate your Dell PC with your smartphone. Both Android and iOS users can now make calls, send texts, fully mirror your phone screen to use your apps, and get notifications and drag and drop files4 between your phone and Dell device. Dell Mobile Connect is available to download for free from the Microsoft Store.Level up with the new G5 Gaming Desktop and XPS 15 in frostIn case you missed it, last month we announced the new G5 Gaming Desktop which is now available for purchase today. Compact, easy to expand or upgrade with tool-less entry, the G5 makes it easier to game in a smaller space like a bedroom or office. This gaming-first PC was designed for gamers of all levels and offers strong performance and smoother gameplay with Intel’s new 10th Gen Core CPUs. You can enjoy stunning 1080p gaming with lightning quick responsiveness through VR-capable NVIDIA® GeForce® GTX/RTX or AMD Radeon™ RX 5600 graphics cards.We’re also pleased to announce that for the first time, the new XPS 15 will offer an additional color variant — frost machined aluminum with arctic white woven glass palm rest (pictured above) across select configurations, available this summer.See below for more details on all product pricing and availability. Please share your comments with us on Twitter, Facebook, YouTube and LinkedIn.Pricing and availabilityXPS Desktop is available in the U.S. and Canada today and across participating European and Asian countries throughout the month starting at US $649.99.XPS 15 is available now in the U.S., Canada and across participating European and Asian countries, starting at US $1,299.99. Arctic White model available this summer.Dell G5 Gaming Desktop is available now in the U.S. and Canada, starting at US $699.99.Dell 32 Curved 4K UHD Monitor (S3221QS) is available worldwide on August 20, starting at US $499.99.Dell 27 4K UHD Monitor (S2721QS) is available worldwide on August 20, starting at US $449.99.Dell 27 Monitor (S2721DS) is available worldwide on August 20, starting at US $349.99.Dell Mobile Connect is available to download for free from the Microsoft Store and comes pre-installed on all Dell consumer systems.Dell Migrate is available in the U.S. for XPS, Inspiron, Alienware and G Series PC customers, starting at US $39.99. ——¹ Dell Premium Panel Exchange allows a free panel replacement during the Limited Hardware Warranty period even if only one bright pixel is found.² For a copy of the Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see Dell.com/warranty.³ Onsite Service after Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis. Onsite Service is provided by Dell Marketing L.P. Availability varies. Other conditions apply. For complete details about Onsite Service, see www.dell.com/servicecontracts.4 Dell Mobile Connect is available on all Bluetooth-enabled, Inspiron, Vostro, G-Series, Alienware and Consumer XPS devices with Windows 10, purchased after January 1st, 2018. Not available on Windows 10 in S Mode. Dell Mobile Connect’s smartphone Companion App must be downloaded from the App Store for your device, and requires Android 6 (or above) or iOS 11 (or above). For iOS devices, file transfer capabilities are limited to photos and videos.